Privacy Policy

Privacy Policy

Effective Date: 21.10.2025
Last Updated: 21.10.2025

1. Information We Collect

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

• Personal Information:
  Name, email address, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

• Non-Personal Information:
  Internet protocol (IP) address, login details, e-mail address, computer and connection information, and purchase history.

We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction details, and methods used to browse away from the page.

When you conduct a transaction on our website, we collect the personal information you provide—such as your name, address, and email address—as part of the process. Your information will be used only for the specific purposes stated below.

2. Why We Collect This Information

We collect both Personal and Non-Personal Information for the following purposes:

1. To provide and operate our services.

2. To provide ongoing customer assistance and technical support.

3. To contact our visitors and users with general or personalized service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to improve our services.

5. To comply with applicable laws and regulations.

3. Data Storage and Security

Our company is hosted on the Wix.com platform. Wix.com provides the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. These standards help ensure the secure handling of credit card information by our store and its service providers.

4. Communication

We may contact you to:

• Notify you regarding your account,

• Troubleshoot account issues,

• Resolve disputes,

• Collect fees or monies owed,

• Conduct surveys or questionnaires,

• Send updates about our company, or

• Enforce our User Agreement, applicable laws, or agreements between us.

For these purposes, we may contact you via email, telephone, text messages, or postal mail.

5. Cookies and Tracking Tools

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. Cookies may collect personal information such as IP addresses, browsing patterns, and session data.

Third-party services—such as Google Analytics or applications offered through the Wix App Market—may place cookies or use other tracking technologies through Wix’s services. These third-party services have their own privacy policies regarding how they collect and store information. As they are external providers, their practices are not covered by this Privacy Policy.

You can view and manage which cookies are stored on your device through your browser settings.

6. Withdrawing Consent

If you no longer want us to process your data, please contact us at:
📧 emanuela@damammabistro.com
📬 Da Mamma Bistro, Obere Gasse 35, 7000 Chur

7. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 emanuela@damammabistro.com
📬 Da Mamma Bistro, Obere Gasse 35, 7000 Chur